By Tony V. Zampella, designer of learning programs
In Part 2 of our four-part inquiry into Listening, we will explore who we are as listeners, what drives our listening, and how our listening shapes our action and learning. Given the importance of listening, and my research herein, I will offer part three on Deep Listening from Empathy and part four on Deep Listening from Being.
Recall that Listening is Decisive; it shapes how we perceive situations, what we say, and what we act on. Our last blog introduced levels of listening, which I recap here.